I went to Vons on Nov. 4 at approximately 10:05 a.m. I have a membership card and buy kosher food there. I was towed at 11:15 a.m. despite the fact that I was not parked there 2 hrs. At 11:00 a.m. the branch manager Gus called the tow company to come and randomly tow cars. My car was towed at 11:15. this cost me $208 and my husband lost 4 hrs. of work to come get me, pay the towing company, and return to work. Vons officials at that branch, regional office, and Safeway Foods office in Phoenix lied to me and said I was parked for 2 hrs. I was at Harkam Hillel school at 9:09 and have a letter certifying this. One can not get from Doheny and Olympic to Virgil and Sunset in a minute. it took me almost an hr. in traffic. Vons did not have the decency to answer me after I compalined via fax, letter, and telephone. I call on all those who believe in honesty in consumer affairs to boycott Vons.
Sincerely,
Julie Kerem
Boycott Vons |
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